12/1/2021

Chase Bank Phone Number Fraud

  1. Chase Bank Phone Number Fraud
  2. Phone Number To Chase Bank Fraud Department
  3. How To Contact Chase Check Fraud Department
  4. Chase Bank Phone Number For Fraud Dept
  5. Chase Bank Law Enforcement Fraud

PITTSBURGH (KDKA) – More people in the Pittsburgh area have become victims of identity theft involving Chase Bank checking accounts and local police are trying to figure out who is using residents’ personal information to open accounts.

A Chase Bank phishing scam is targeting victims via email and text messages. In the latest campaign, fake messages posing as the national bank ask customers to review their personal information.

“It was scary, it was so scary,” Rosemary Dubyak said.

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Call us to report fraud Checking and Savings Customers 1–800–935–9935 1–713–262–3300 (outside the U.S.). Scammers might also contact you by text message or by phone. For example, you could get a text message from a phone number you don't recognize that says your bank account will be closed, frozen or terminated unless you call a phone number or go to a website listed in the message and then give your personal and account information. Chase denied our claim because a PIN number was used and said that it must be us or someone we know. In addition, they took the liberty of moving $350 from my husband's chase credit card into our bank account without our permission to cover Overdraft Protection Fees and charged more fees on top of this. Lottery Fraud Nigerian Sweepstakes Lottery Fraud from Canada. 12/07 - The check looked real and everything seemed on the up and up. Well known names, like Reader's Digest and Publishers Clearing House, were among several on a letterhead that accompanied the check sent to a.

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Rosemary Dubyak is still baffled after her husband, Andrew, got a Chase Bank debit card in the mail for an account he didn’t open. She said they weren’t sure what to do until they saw KDKA’s news story on Wednesday about the recent identity fraud.

The Pleasant Hills couple spent hours taking the necessary precautions like freezing his credit, calling Chase Bank and police. Two days later, they received three more Chase debit cards in the mail.

“I was just physically sick when we got three more because then I thought this isn’t over and why did it happen, how did it happen,” Dubyak said.

Chase Bank Phone Number Fraud

Police departments all around the Pittsburgh area are getting reports of this fraud.

The Peters Township Police Department has had over 25 cases. They are creating a task force along with the South Hills Area Council of Governments (SHACOG) to investigate and attempt to identify the individuals responsible. They requested assistance from the United States Secret Service.

Watch as KDKA’s Chris Hoffman reports:

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“We’re trying to put a task force together with all the local departments. There are hundreds of identity thefts occurring through Chase Bank. We’re also requesting assistance from the United States Secret Service,” said Corporal Lou Reda with the Peters Township Police Department.

Police said personal information is being used to create accounts because of a recent Chase Bank offer. Chase offers $200 if you open a new checking account and set up direct deposits.

“Right now, we’re not really sure whose been opening these accounts. It’s been hundreds. Somewhere there was a breach of personal information. The credit cards are coming with victims’ names, going to their address,es and actually using a social security number to open the accounts,” said Corporal Reda.

Dubyak said when they called Chase Bank about the three new cards sent to them, they were told the accounts were closed but she still has lots of questions.

“What bothered me is that there are no checks and balances in place to put up a red flag when it occurred,” Dubyak said.

Dubyak hopes someone will find the answers.

“42 years we’ve been married. We’ve shredded everything and been so careful with our information and someone got it. I want them to find who did it and how it happened,” Dubyak said.

If this happens you believe you are a victim of this: contact your local police department, make a report and obtain an incident number then call Chase Bank and demand the account be closed due to fraud.

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Police said you should also contact all three credit bureaus to put a watch on your credit history and report this as identity theft to the Federal Trade Commission.

Chase Bank Phone Number Fraud

Reporting an incident after the fact

If you're worried you might have compromised your Chase account, please contact us immediately. The sooner we know what happened, the sooner we can help you.

Call us at one of the phone numbers listed below if you’ve accidentally given anyone the following types of information:

  • Your credit or debit card number
  • Personal information about you, such as your Social Security number or taxpayer identification number
  • Your chase.com sign-in information, including your user name and password

For more information, please read our Identity Theft Kit (PDF).

Reporting a suspicious email

You can forward a suspicious email message to us at [email protected] We'll send you an automated response to let you know we got the message.
See examples of fraudulent email messages some of our customers have received.

Call us to report fraud

Checking and Savings Customers

Phone Number To Chase Bank Fraud Department

Chase bank phone number fraud

1–800–935–9935
1–713–262–3300 (outside the U.S.)

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-Midnight ET
Saturday: 9 AM-6 PM ET
Sunday: 9 AM-6 PM ET
Fax: 1-614-422-7171

Chase SapphireCustomers

How To Contact Chase Check Fraud Department

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Fraud

Monday-Friday: 8 AM-Midnight ET
Saturday: 9 AM-6 PM ET
Sunday: 9 AM-6 PM ET
Fax: 1-614-422-7171

Home Lending Customers

1–800–848–9136

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 9 AM-6 PM ET
Saturday: Closed
Sunday: Closed
Fax: 1-614-422-7171

Credit Card Customers
(personal)

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-9 PM ET
Saturday-Sunday: 9 AM-6 PM ET

Credit Card Customers
(business)

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-Midnight ET
Saturday: 9 AM-6 PM ET
Sunday: 9 AM-6 PM ET
Fax: 1-614-422-7171

Chase Auto Finance
Retail/Loan Customers

Chase Bank Phone Number For Fraud Dept

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-6 PM ET
Saturday: 8 AM-6 PM ET
Sunday: 9 AM-6 PM ET
Fax: 1-614-422-7171

Chase Auto Finance
Lease Customers

Chase Bank Law Enforcement Fraud

1–800–227–5151

Jpmorgan chase bank phone number fraud

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-6 PM ET
Saturday: 9 AM-6 PM ET
Sunday: Closed
Fax: 1-614-422-7171

Chase Commercial Customers

Contact your Customer Service Professional or Client Service Officer.

Contact us electronically to report fraud

We strongly urge you to call us right away if you think your Chase account is at risk, because that’s the fastest way for us to help you. But if you’d rather contact us electronically, please sign in to chase.com and send us a secure message. We may need to speak with you to gather additional information.